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NOTES ON CUSTOM ORDERS:
  • No refunds or exchanges on custom/personalized products as these are designed and created exclusively to your specifications.

  • Double check spelling and all personalization/customization and collar size, before proceeding to checkout! I will create exactly what has been submitted.

U.S. Orders:

  • Shipping is separate and will be invoiced via Paypal at the current USPS Priority Flat Rate per item for all U.S. orders. For multiple U.S. orders, I will combine shipping whenever possible to reduce costs. Buyers receive an email notification when the order ships.

  • WSST is collected and paid in accordance with WA state law.

  • Allow 2-5 weeks for your custom leather product to be created and shipped. For rush orders, there is an additional flat fee of $45.00. Check the rush order box prior to checkout.

International Orders:

  • Shipping is via USPS International Priority Flat Rate, and will be provided prior to order processing, once shipping address is verified. Buyer provides final approval of shipping costs prior to order processing. Once the custom order is processed, shipping will be invoiced via Paypal and must be paid prior to actual shipping. If buyer chooses not to accept shipping charges, the order will be cancelled and a full refund via Paypal will be issued.

Allow 2-5 weeks for your custom leather product to be created and shipped. For rush orders, there is an additional flat fee of $45.00. Check the rush order box prior to checkout.


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